Installing the widget on your website.

The general install process: one line of code, anywhere on the page, before the closing body tag.

What we're doing

We're going to paste a single line of JavaScript into your website's HTML. When the page loads, that line fetches the widget from TapText and drops it in the bottom-right corner of every page.

If your site runs on Shopify, WordPress, Wix, or Squarespace, there's a platform-specific guide that's slightly easier (see the Integrations category). This article covers the universal method.

Step 1. Grab your snippet

In the dashboard, go to Settings, then Install. You'll see a code block that looks like this:

<script src="https://widget.taptext.com.au/v1/loader.js" data-tt-id="YOUR_ACCOUNT_ID" async></script>

The data-tt-id is unique to your account. Don't share it publicly.

Step 2. Paste it before the closing body tag

Open the HTML for your site. Find the closing </body> tag. Paste the snippet on the line above it. Save. Publish.

Note. The snippet needs to go on every page where you want the widget visible. Most platforms have a "global" or "footer" template where one paste covers the whole site.

Step 3. Verify it loaded

Visit your site in an incognito window. Within a few seconds, the round TapText button should appear in the bottom-right corner.

If it doesn't, see Widget isn't showing on my site.

Step 4. Send a test message

Tap your own widget. Type a fake enquiry. You should receive an SMS on your business number shortly after.

Tip. Send the test from your phone's data connection, not your home Wi-Fi. We've seen ad blockers running on home networks block widget loads. Your customers won't have the same setup.

By default: bottom-right corner on every page, all devices. You can change the position, colour, and trigger behaviour in Settings, then Appearance.