Installing on Shopify.

Drop the TapText widget into a Shopify theme in under 5 minutes.

What you'll need

Your TapText account ID (found in Dashboard, Settings, Install)
Shopify admin access (you need to be the store owner or have Edit theme code permission)

Step 1. Grab your snippet

In the TapText dashboard, go to Settings, then Install. Copy the full code block. It looks like this:

<script src="https://widget.taptext.com.au/v1/loader.js" data-tt-id="YOUR_ACCOUNT_ID" async></script>

Step 2. Open your Shopify theme code editor

In Shopify admin, go to Online Store, Themes. Find your live theme. Click the three-dot menu and choose Edit code.

Step 3. Find theme.liquid

In the code editor sidebar, under Layout, click theme.liquid . This file wraps every page on your store.

Step 4. Paste the snippet before the closing body tag

Scroll to the bottom of theme.liquid . Find the line that says </body> . Paste the TapText snippet on the line directly above it. Click Save.

Tip. If you can't find </body> , use the search inside the editor (Ctrl+F or Cmd+F ) to find it.

Step 5. Verify it loaded

Visit your live store URL in an incognito window. The TapText widget should appear in the bottom-right corner within a few seconds.

If it doesn't, see Widget isn't showing on my site.

Shopify checkout runs on a separate domain (checkout.shopify.com ) and Shopify doesn't let third-party scripts run there on standard plans. The widget will only appear on your storefront, not on checkout. That's expected behaviour.

Multiple themes

If you publish a different theme later, you'll need to add the snippet to that theme's theme.liquid too. Otherwise the widget disappears after the theme switch.